Co-Founder & CEO at Hopstay, France
Lucas is an Australian smart city entrepreneur & expert based in Paris, France. He is Co-Founder & CEO of Hopstay, a conversational AI platform that helps cities optimise citizen support & improve access to urban services through smart digital assistants. He is a laureate of the French Tech Ticket, Paris&Co’s Welcome City Lab and is currently a resident in Europe’s leading startup campus, Station F in Paris. He works with cities around the world on urban automation tech, leading an international team at Hopstay. Lucas has appeared as a speaker on TedX.
Session: How smart digital assistants (chat & voice automation using machine learning artificial intelligence) can improve service standards and unlock new frontiers in accessibility
Making Cities Talk – Chatbots & Voicebots for Smart Cities
In a hyper-urbanised world, cities must adopt technology to optimise citizen support & improve accessibility to urban services. I will discuss the emergence of chatbots & voicebots as a way to achieve these two things, driven by the power of collective intelligence & the clever use of urban data. This is key to building robust, sustainable cities of the future.
Learning Outcomes:
- Understand how natural language processing (a branch of machine learning) works
- See real-life examples of how chatbots & voicebots are already being used by cities
- Identify key consumer trends in the messaging & smart speaker space
- Have tangible use cases for urban data
Additional information and International Conference on Smart Cities, Smart Infrastructures and Smart Buildings programme – here
