EUDWInternational Conference on Smart Cities, Smart Infrastructures and Smart Buildings

Lucas Lovell

Speaker at International Conference on Smart Cities, Smart Infrastructures and Smart Buildings

Co-Founder & CEO at Hopstay, France

Lucas is an Australian smart city entrepreneur & expert based in Paris, France. He is Co-Founder & CEO of Hopstay, a conversational AI platform that helps cities optimise citizen support & improve access to urban services through smart digital assistants. He is a laureate of the French Tech Ticket, Paris&Co’s Welcome City Lab and is currently a resident in Europe’s leading startup campus, Station F in Paris. He works with cities around the world on urban automation tech, leading an international team at Hopstay. Lucas has appeared as a speaker on TedX.

Session: How smart digital assistants (chat & voice automation using machine learning artificial intelligence) can improve service standards and unlock new frontiers in accessibility

Making Cities Talk – Chatbots & Voicebots for Smart Cities

 In a hyper-urbanised world, cities must adopt technology to optimise citizen support & improve accessibility to urban services. I will discuss the emergence of chatbots & voicebots as a way to achieve these two things, driven by the power of collective intelligence & the clever use of urban data. This is key to building robust, sustainable cities of the future.

Learning Outcomes:

  • Understand how natural language processing (a branch of machine learning) works
  • See real-life examples of how chatbots & voicebots are already being used by cities
  •  Identify key consumer trends in the messaging & smart speaker space
  • Have tangible use cases for urban data

Additional information and International Conference on Smart Cities, Smart Infrastructures and Smart Buildings programme – here

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