Authors

Carrie Leigh

Speaker at The Digital Marketing Agency Directors’ Forum

Cofounder | VP Sales & Marketing at Denver

Carrie Leigh is a technology and omnichannel retail enthusiast and has helped clients bring products to market in a variety of product categories . In her current role at Saara, she is on a mission to reduce the economic and environmental impact of product returns for retailers and their customers.

Session: The Secret Weapon to Preventing Product Returns

Online retailers struggle to preserve the bottom line with product return rates averaging 20-40%. As consumers expect seamless, free returns the same way they’ve come to expect free shipping, retailers must adopt a strategy to reduce returns. In this discussion we cover the impact of returns on the bottom line and how to prevent the economic and environmental impact of returns.

Additional information and programme of The Digital Marketing Agency Directors’ Forum – here

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